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Join us as a UX Researcher (m/f/d) in our Design Team on a shared journey that matters!

Behind the scenes of our well-known vehicles, MOIA GmbH develops the technical products underlying MOIA. Our team of more than 200 employees develops an on-demand carpooling service in the form of an end-to-end integrated product, from hub, fleet, and driver management to passenger and B2B solutions. At our offices in Berlin and Hamburg, international teams of developers, engineers, designers, and strategists work on a shared mission. As a tech company, more than half of our employees are developers. We pursue value-driven development based on our product values of comfort, reliability, safety, and privacy. 

The enthusiasm we have is obvious: we love our cities, we love living in them and we love staying in motion with it. Simultaneously, we aspire to be a leading  company in the fields of rethinking mobility and improving urban transportation by making it  more relaxed, more affordable and an entirely positive experience for everyone. 

MOIA gets things moving. On a shared journey – towards an easier, smarter, and more meaningful future. 

About your team

We are a diverse team of brand-/communication-/ and product designers, UX Researchers and UX Designers with all different types of strengths and characters. We always support each other and strongly believe that a team works best as a collective. As the design team we pride ourselves to always bring in the interests of our customers into our interdisciplinary teams and products. 

What you will do

  • Plan, design and conduct – together with our UX/Product Designers you create a testing strategy along the product roadmap, come up with testing scenarios and methods and conduct studies across all of our software and hardware products 
  • Review and analyze – you translate data into actionable insights 
  • Enable – lower the hurdles for our product teams to conduct their own research 
  • Educate – together with our data analysts you give context to data and user behaviour to help teams understand and make better decisions on product development 
  • Interdisciplinary team – Work closely with engineers and product managers to define both the long-term strategy and the short-term tactics for our upcoming initiatives

What will help you to fulfill your role

The right person will be comfortable in an “all hands on deck” environment, loves solving problems, is excited to work in high-performance teams, and can thrive in a startup culture. 

  • You have successfully completed your academic studies, preferably in the subject of sociology, psychology, anthropology 
  • Having several years of relevant professional experience and a strong knowledge of qualitative and quantitative research methodology and user-centric development of digital products 
  • An excellent portfolio showcasing your preferred research methods and successful conducted studies 
  • Experience with research hardware and (software-) tools
  • Fluent communication in English
  • Ability to handle and organize multiple priorities in an agile product team
  • Deep understanding of native iOS and Android platforms, would be a plus 

We encourage you to apply even if your profile does not meet all of the requirements for the role yet. We embrace individual growth at MOIA. 

Be who you are!

We are actively working on creating a workplace that promotes and values diversity in age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA we embrace a culture, where people feel accepted, respected, valued, appreciated, and included. 

We offer unconscious bias training regularly for all our employees. We are working on making our hiring process as inclusive as possible, such as ensuring a diverse hiring panel. To reinforce an unbiased screening process, we kindly ask you not to include any photograph in your application.

Our Benefits in a nutshell

  • Competitive salary including bonus 
  • Flexible working hours & work arrangements  
  • Employee Share Ownership Program  
  • Public transport ticket (full coverage) & discount on MOIA rides 
  • Subsidisation of a fitness club membership or a Swapfiets/JobRad 
  • Continuous learning days, job rotation, trainings & workshops, conferences & language classes 
  • 30 days of vacation 
  • Relocation support 
  • Dog-friendly offices 

Get more insights on how we work on our blog or follow us on Twitter.