View job here

Join us as a User Centered Product Owner (m/f/d) on a shared journey that matters in the business field of operations!

Behind the scenes of our well-known vehicles, MOIA GmbH develops the technical products underlying MOIA. Our team of more than 200 employees develops an on-demand ridesharing service in the form of an end-to end integrated product, from hub, fleet and driver management to passenger and B2B solutions. At our offices in Berlin and Hamburg international teams of developers, engineers, designers, and strategists work on a shared mission. As a tech company, more than half of our employees are developers. We pursue value-driven development based on our product values of comfort, reliability, safety and privacy. 

The enthusiasm we share is obvious. We love our cities, we love living in them and we love staying in motion with it. Simultaneously we aspire to be a leading company in the fields of rethinking mobility and improving urban transportation by making it more relaxed, more affordable and an entirely positive experience for everyone. 

MOIA gets things moving. On a shared journey – towards an easier, smarter and more meaningful future. 

About your team

In order to enable stream-aligned and purpose-driven development we are currently forming a new team - shift execution - to solely focus on automation and optimization around the topic of our drivers shifts and the dependent resources. We benchmark ourselves against driver productivity, operational efficiency as well as a high driver satisfaction. We are a cross-functional and diverse team of engineers and domain experts passionately solving our user needs with a strong focus on business goals. 

We live by the saying: “you build it, you run it”. We strive for calm nights and weekends without incidents by delivering software with the highest engineering quality. We value open communication, constructive discussions and prioritise collaboration and knowledge exchange within the team and across teams. 

What you will do

  • Set a benchmark for state-of-the-art work applications for Drivers and operational staff members in our Shift Execution Team
  • Focus on automation first to reduce manual efforts and increase efficiency 
  • Support our Drivers best during their work day with a reliable and stable mobile app that is also fun to work with
  • Enable our Hub Service Center, which supports our Drivers during their shifts and solve critical issues efficiently with our streamlined back-office web application
  • Be in close contact with our operational partners and users in regular formats and on-site Hub visits
  • Enable and inspire the team to understand the problems our users are facing and the busines goals we have to create innovative solutions

What will help you to fulfill your role

You are comfortable in an “all hands on deck” environment, love solving complex problems, are keen in managing multiple stakeholders with different backgrounds, are excited to work in high-performance teams and can thrive in a startup culture. 

  • Excellence: You are highly interested and empathic in regards to the needs of our Drivers and operational staff with the ability to translate their needs into solutions that are contributing to our business goals. Former experience in UX and User Research or in B2B products are a plus. 
  • Visionary: You think big, craft compelling visions for your ideas and understand what makes your products commercially viable (or not). 
  • Pragmatist: You get things done, make sound decisions and resolve issues effectively. 
  • Strong communication skills: People enjoy working with you because you communicate well and evoke optimism, even when you’re communicating complex information. You inspire people by translating your in-depth domain expertise into clear and straightforward language. Plus you are not afraid of asking a lot of questions to refine your understanding.
  • Fluent communication in German and English - both is required
  • Ability to work in a constantly changing environment 

We encourage you to apply, even if your profile does not meet all the requirements for the role yet. We embrace individual growth at MOIA.

Be who you are!

We are actively working on creating a workplace that promotes and values diversity in age, gender identity, race, sexual orientation, physical or cognitive ability and ethnicity. At MOIA we embrace a culture, where people feel accepted, respected, valued, appreciated and included.  

We offer unconscious bias training regularly for all our employees. We are working on making our hiring process as inclusive as possible, such as ensuring a diverse hiring panel. To reinforce an unbiased screening process, we kindly ask you not to include any photograph in your application. 

Our Benefits in a nutshell

  • Competitive salary including bonus
  • Flexible working hours & work arrangements 
  • Employee Share Ownership Program 
  • Public transport ticket (full coverage) & discount on MOIA rides
  • Subsidisation of a fitness club membership or a Swapfiets/JobRad 
  • Continuous learning days, job rotation, trainings & workshops, conferences & language classes 
  • Mental health trainings and consultation & company doctor
  • 30 days of vacation
  • Relocation support 
  • Dog-friendly offices (only in HH)

Get more insights on how we work on our blog or follow us on Twitter